Privacy Policy

Last updated: September 2026

1. Introduction

Business Max ("we", "us", "our") provides business consulting, digital marketing and website services for retail and local businesses across India. This Privacy Policy describes how we collect, use, store and protect the personal information you share with us through our website, booking forms, phone calls, WhatsApp and email.

2. Information We Collect

When you use our services or contact us, we may collect the following information:

• Contact details — your name, phone number and email address
• Business details — business/store name, business type and city
• Enquiry details — your message, requirements and preferred consultation date
• Usage data — pages visited on our website through Google Analytics (anonymised, aggregated statistics)

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your enquiries and book consultations
• To deliver the services you request — websites, SEO, marketing, business analysis
• To send you follow-ups and relevant offers about our services
• To improve our website and services using aggregated analytics data

4. How We Store & Protect Your Information

Information you submit through our booking and lead forms is stored securely using Firebase (Google Cloud) services with restricted access. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. Access to your details is limited to the Business Max team members who need it to serve you.

5. Cookies & Analytics

Our website uses Google Analytics (GA4) to understand how visitors use the site — which pages are viewed, how long visitors stay and where they come from. This data is collected in aggregated form and does not identify you personally. You can disable cookies in your browser settings at any time.

6. Third-Party Services

We may share your information with trusted third-party service providers who help us operate our business, including:

• Google (Firebase, Analytics, Workspace) — data storage, analytics and email
• WhatsApp (Meta) — business communication with customers
• Payment providers — for processing payments (if applicable)

We do not sell, rent or trade your personal information to any third party for marketing purposes.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal or contractual obligations
• Opt out of marketing communications at any time

To exercise any of these rights, email us at support@businessmax.org and we will respond within 7 working days.

8. Children's Privacy

Our services are intended for business owners and are not directed to children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: